Let’s start by defining managed IT services.
Managed Services in the IT world means your computers, servers, nodes, and network are proactively monitored and maintained.
There are lots of acronyms floating around in the managed services world.
MSP
RMM
ITSM
to name a few.
Essentially these are all related. Processes and procedures along with resources (technology and people) put in place to make sure a business’ IT infrastructure avoids downtime and functions efficiently.
Nwaj Tech offers managed services along with relevant processes and procedures to ensure you are operational during core business hours. You don’t have to worry about updates, hardware failures, maintenance, security or policy management because Nwaj Tech will take care of it for you.
The best part is we won’t be in your way. Our team is unobtrusive and able to manage most of our services remotely.
If we do need to be onsite we do it at your convenience with minimal interruption to your workday.
If you need support we can take care of most items at the speed of your internet connection. We connect remotely, fix what needs to be fixed and let you carry on with your day.
All of this is included as part of our Managed Services Package. No office is too small or large for us.